Reference

Privacy policy for your Indonesia account

Your account data, wallet receipts and game records are covered in this Privacy Policy before you open an account or jump into the lobby.

DANA data contextOVO receipt checksGoPay account linkQRIS transaction records
bento805 Privacy policy for your Indonesia account
PRIVACY HELP

Ask us about your privacy request

Fast contact matters when a privacy question blocks your account step, so we keep request paths simple. Use live chat after signing in, send email if you need a written trail, or attach a wallet receipt when the question involves DANA, OVO, GoPay or QRIS. Our team answers privacy requests from 09:00 to 23:00 WIB and checks identity before discussing personal data.

Team online

Live chat privacy desk

Use live chat from Account > Help between 09:00 and 23:00 WIB. Share the email or phone tied to your profile, and we will confirm identity before discussing personal data.

Email data requests

Send privacy requests by email when you need a clear written trail. Include your account ID, the data field you want checked, and one reachable contact method so we can reply safely.

Wallet receipt checks

For DANA, OVO, GoPay or QRIS questions, attach the payment time and reference code. We use those details only to match the wallet event with your account record.

ACCOUNT CARE

Account data rules inside bento805

Privacy work is part of our daily account operation, not a separate promise page. We keep the sign-up form short, split wallet records from support chat, and limit access to staff who…

Data we collect

We collect what is needed to create your login, verify wallet activity, keep Baccarat or Aztec Gems records, and answer support cases. Optional fields stay separate from payment logs.

Cookie use

Cookies remember your session, language preference and recent security checks on the same mobile browser. You can clear them through browser settings, but a fresh login may be needed after removal.

Login security

Password reset requests are checked against the contact method on your profile. If a new device appears, we may ask for extra confirmation before changing account or wallet details.

Record retention

Game round records for Dota 2 markets, Rocket Crash and Super Bingo are kept with account logs so wallet questions can be traced. Retention length depends on local law and service needs.

Correction steps

Go to Account > Profile to check your phone, email and display name. If a field is locked, contact us with the change you need and proof tied to the account.

Sharing limits

We share limited data with payment processors, security checks and service tools when needed. We do not sell your DANA, OVO, GoPay or QRIS account details to outside advertisers.

Privacy policy questions before you join

Your privacy choices should be clear before you submit a phone number, open the lobby or connect a wallet method. These answers explain the account data we collect, how payment records are matched, what cookies do on your device, and how to contact us for changes. If a right depends on local law, we say that plainly.

We collect the email or phone you submit, login records, device type and account profile fields. If you enter the lobby, we also store game activity needed for wallet checks and service records.

Wallet data is used to match your payment action to your account. We record reference codes, time stamps and status results, then use them for support questions, reconciliation and security checks.

Yes. Start with Account > Profile for editable fields, then contact us if the field is locked. We confirm identity before changing phone, email or wallet details connected to your account.

Cookies keep your session active, remember language settings and support basic security checks on your mobile browser. If you clear cookies, you may need to sign in again and confirm your account.

Access is limited to service staff who need records for account support, wallet matching or security checks. We do not publish your game records, and sharing outside the service is restricted.

We keep chat records long enough to answer your privacy request, trace account actions and meet service record needs. The exact period depends on local law and the type of request.

You can contact us to request account closure and deletion of eligible data. Some payment, security or service records may need to stay for a period where local law permits.